What to ask when booking a carpet cleaning service

You know. It’s been years since you did it. This moment has been on your mind for years. It’s your worst nightmare. Close. Close. Wait! Don’t worry. No need to move a finger. You can hire someone to take care of it for you. Sit back and enjoy some bon-bons while they do the hard work. It’s a delight, extra resources!

Wait. You need to be aware of a few important things before you hire a carpet cleaner for your house. It is important to make sure that they can deliver what they promise. How can you tell? It’s easy.

These are the 6 most important questions that you must ALWAYS consider when booking carpet cleaning services. So, let’s get started.

Question 1: Which method will you use?

There are a couple of methods that carpet cleaners can choose from. It might seem strange, but it’s true. Ask what type of service they offer. Each type of service has its own benefits, so you should choose the one that offers the services you need.

Hot water extraction is one of the most effective methods to clean carpets today. The water is heated by a truck-mounted system. It then shoots the solution under high pressure into the carpet. It is this method that removes all “gunk”, such as bacteria and dirt. After that, the suction is turned up to remove all the dirt. The dirt should be completely removed in just a few short hours.

Remember that even if the equipment you buy is expensive, it will be worthless unless the cleaners can use it properly.

Question 2: Why should I use you?

It’s an excellent question. Ask them directly… with all of the incredible carpet cleaning services out there, what makes them different? Ask them to tell you what they do best. What makes them shine? What makes them different from others? You will get all the information you need if you ask them this question. Decide if these are the benefits you’re looking for.

Question # 3: What’s Your Price?

You will want to know their prices to make sure that they fit within your budget. It doesn’t mean that you have to choose the company with the cheapest price. Before you choose someone, you should find out everything you can about their services. There are many reasons why someone’s price is so low. They may not have high-quality equipment or have poor service representatives.

That’s probably not what you were looking for. Why? You will likely get poor service and see your money go down the drain. Instead of going for the lowest price, you want high value from your money.

It is always my motto to do it correctly the first time, even if that costs more.

Question #4: How often should I have my carpets cleaned?

Asking them this question is a great way to get a general idea of what they think about your carpets. You should know when to expect to need the service again. Do you need to have it done yearly, monthly, or every couple of months? You can use this information to start planning.

Question #5 – How long have you been doing this?

Ask them about the experience of each employee and their carpet-cleaning company.

If they send over a team with years of experience to clean your carpets, that’s fantastic. But if you only hired them yesterday, it isn’t so good. It’s important to hire a service that has experience in cleaning carpets.

Northern Beaches Carpet Cleaning
90 Mona Vale Rd, Warriewood NSW 2102
(02) 8311 0608

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